提供能够满足业务要求的IT服务

CA的业务服务优化（BSO）解决方案不但能将企业的业务需求转变成IT服务，还能经济有效地为企业提供这些服务，从而能根据业务调整IT服务。 　　由于BSO能够用统一的机制和流程发现业务需求并按照优先级对其排序，因而能有效支持IT管理。BSO解决方案能够深入洞察并有力控制支持这些服务的资产、流程、人员和项目，帮助有关人员全面了解提供IT服务及其性能的总成本。利用CA的BSO解决方案，IT部门不但能实现对业务部门的承诺，还能使现有资源发挥最大效用。

Technical Support
Welcome to CA technical online support. The following sites offer technical documentation, product bulletins, support forums, and other online resources to address your technical issues and provide you with up-to-date information on your CA products.

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SupportConnect — For enterprise and non-enterprise business products purchased direct from CA or from CA partners/resellers. This comprehensive support site offers technical documentation, product bulletins, support forums, and online support resources needed to address technical issues and access up-to-date information.

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Home and Home Office — Support and Services for CA Consumer Products (primarily for home use). From our online FAQ knowledge base to FREE email support, the CA Consumer services site is a comprehensive online information base. You can also view your personal product and account information by logging into your account.